Filme review Movie Example | Topics and Well Written Essays - 750 words

Filme - Movie Review Example What impressed me most about the movie is that it has captured the exact economic, social, political and psychological conditions of the victims of the post world war era through showing ladies who stand in queues to get water, ruined buildings, behavior of the society when the lead character accuses the boy of stealing his bicycle etc. The visuals all point to the torn apart post war city and the dialogs of the characters further exemplify the economic situation of that era. This is evidenced when the protagonist, Antonio, tells his wife that he feels â€Å"like a man in chains† (Bicycle Thieves, 1948). This dialog right here is the epitome of the helpless situation of the working class people, that is, although they were ready to work hard for a living, they were constrained by various elements thus entailing in their jobless state and miserable life. However, on the other hand, the movie also portrays the selfless love a wife must possess towards her husband and furthermore illustrates the concepts of familial relationship and sacrifices giving them the most importance. As far as I am concerned, familial relationships are of great prominence and it is this kind of relationships and concepts that I value the most, and since the movie deftly demonstrates this, it appeals the most to me. Therefore, according to me, this was the best film I have seen as compared to other movies shown in this semester. 2) Name some of the special effects, camera techniques and camera composition used in â€Å"Citizen Kane† and how was this evidenced in the film itself? The camera techniques used in the movie â€Å"Citizen Kane† (1941), directed by Orson Wells who also performs in the title role, become evident from the scene presenting Xanadu, Kane’s old age retreat. The protagonist withdraws to this location in his old age as a symbol of his isolation from the society. The audience is first given a long shot view of the old fortress like residence wit h its gates towering over the frame. By providing such a view of his home, the audience receives a sense of Kane’s power through the overbearing view of the gate that separates the home from the rest of the world. Again, in the scene where the animals are shown, the camera pans onto the cage, again giving the viewers a sense of Kane’s power that has enabled him to create his own world, by eschewing the American way of life. Many similar cases can be seen in the movie which exemplifies the deft use of camera and angles. 3) We watched De Sica’s â€Å"Bicycle Thieves† this semester. What was so important about Italian Neorealism and how was this evidenced in the film itself? Italian Neorealism was the first post war cinematic movement that freed filmmaking from the realm of perfect worlds portrayed in the movies, thus its significance cannot be overlooked. Prior to this movement, the Italian films were greatly influenced by Hollywood movies, with which littl e could the people of Italy relate to. However, once this new trend surfaced, it transformed cinematography and boosted it into a new phase that brought to the fore movies reflecting the real life conditions of the working class people from all aspects including economic, psychological, social, moral, political etc. Bicycle Thieves evidences neorealism through the portrayal of non professional actors, natural settings and

Comparative Paper on the Princess Bride and Copper Sun Essay Example for Free

Comparative Paper on the Princess Bride and Copper Sun Essay Even though the two heros in Princess Bride and Copper Sun have many similarities, they also have an abundance of differences. Amari is the protagonist of the book Copper Sun, which talks about her life as an abused slave. Wesley is the lead character of the movie Princess Bride; in the movie, he leaves his beloved Buttercup to make enough money to support them and has to come save her when she is about to marry Humperdinck, the prince and the man she does not love. These two stories may seem completely different but they have more in common than what meets the eye. Both Amari and Wesley survive their quests with determination and they fight for what they believe is important. A good example of when Amari shows determination is when she comes upon a river that lies between her and freedom, â€Å"We come too far to stop now† (Draper 84%). She is so close to her goal she is unwilling to stop now just like when Wesley is on the verge of death and he still forces himself to get up and fight for Buttercup, â€Å"I told you I would always come for you† (The Princess Bride). However, they have multiple differences, one of which is how Amari is not afraid to show emotion and Wesley’s emotion is in absence when he is the Man in Black. Both protagonists are very comfortable and secure in their hometowns, but they are both briskly ripped away from their comfort zone when they are obligated to start their quests. Amari lives in a relatively poor area of Africa and Westley lives on a farm in his medieval universe. These courageous heroes must find their way through a dangerous quest; their journeys have similarities and differences but the importance is what compels them to complete their quest. Amari and Westley’s heart and soul was shaped by this quest. The scars left behind by the quest will not heal and the memories will be burning in the back of their minds forever. Both of these strong willed characters went through impossibly difficult conditions and tests to accomplish their goal. Just in the beginning of the story, Amari has endured a gr eat deal of pain; she has been stripped from her village and family and the white men have treated her horribly, â€Å"This day she wanted to die† (Draper 2%). Another example is when Amari is reminded of her past and all she has left in her is shame this proves that not only has she gone through horrible memories but all that will never be forgotten. Wesley has started this quest with his own choice. Amari was taken abruptly and unlike Wesley. In conclusion they had their own reasons to start their incredible journeys. Risking your life just to find the lost is not something you do without motivation. Both of these exciting heroes have found themselves in the need to find either their lost true love or their perished freedom. Throughout these intriguing stories both Amari and Wesley have fought for what they thought deserved a battle. Wesley has swung his sword and punched his enemies and now he has finally came to the point where he has found Buttercup, â€Å"I told you I would always come for you† (The Princess Bride). Wesley is reassuring buttercup that no matter the risks he will always come, fight for her and that she is his mo tivation to put his life on the line. â€Å"You know, certain people are chosen to survive. I don’t know why, but you are one of those who must remember the past and tell those yet unborn. You must live† (Draper 13%). Motivation is the force that pushes and pushes the characters to continue with strength and this force is prominent in both Amari and Wesley. These quests have a rope slowly burning but finally the rope has come to an end and all that is left are the ashes. In the burning village that Amari used to call home, she had friends and family but once she was left to live and serve at the Derby farm she thought a friendship would never be something she could achieve. After a long time spent at the Derby farm, Amari and Polly have now realized that their lives are stringed together from then on. This came to a shock as Polly and Amari try to hide the fact that Mrs. Derby has had an affair with a slave situated at the farm as well, â€Å"She realized then how deeply her life was entangle with those of the slaves she had once so despised† (Draper 51% ). Polly has been with Amari through one of the worst and unpleasant journeys a character could have gone through, Polly no longer judges Amari by her skin nor does Polly think of slaves as filthy animals. Wesley has always had Buttercup’s love and even after his quest he still has her love, compared to Amari that no longer has Besa or his love. Wesley is trying to explain to Buttercup that their love is unbreakable, â€Å"Do you think this happens every day† (The Princess Bride). Amari had once eternal love but all was stripped away from her with every slash of the whip and every unbearable night spent with disgusting men. Many dangers and obstacles have been in the characters paths but now they survive with all that is left, the effects, results and memories. If the lost had never been misplaced then there would be no found or any quests. A quest starts with a loss of any sort, in this particular case it was freedom and love. Amari was just the matchstick that started the fire from within Polly and that lead to the roads made of gold in Fort Mose. Wesley just had to find Buttercup to keep his fire going. However, they all went through inexplicable danger and horror but all this just started as a quest to find what they thought was needed. Works Cited Draper, Sharon M. Copper Sun. Illus. Sonia Chaghatzbanian. First Simon Pulse Edition January 2008 ed. New York: Simon Pulse, 2008. Kindle File. Hobbs, Will. Crossing the Wire. Illus. Vince Natale and Hilary Zarycky. New York: HarperCollins e-books, 2009. Kindle File.

The Democratic Party is Out of Touch with America :: Essays Papers

The Democratic Party is Out of Touch with America Major realignments have taken place in American political history. After the Great Depression, the Democratic Party gained significant amounts of political clout. Franklin Delano Roosevelt (FDR) won the Presidency right after the onset of the depression, and his party gained significant amount of seats in both houses of Congress. The primary reason for the Democratic emergence into the dominant political party of the time was FDR’s New Deal, which created many jobs for individuals who were without. Many would argue that the New Deal was the primary reason for the United States fighting out of the depression. At the time, the Democratic Party was the party in favor of small and limited government, but due to the crisis facing the nation, FDR lead the party towards a stronger national government with far reaching powers. However, the most recent realignment took place during the election of 2000. Starting with the election of 2000, America realized that the Democratic Party was out of touch with the majority of America. Due in large part to Bill Clinton’s infidelities, America was in need for a strong leader, who was morally just. George W. Bush seemed like the man to accomplish the countries yearning for a moral, strong willed leader. Though Bush lost the popular election, he won the Electoral College (Limbaugh). Many Democrats at the time were saying that this flew in the face of democracy and sought to abolish the Electoral College. However, I’ve been given the analogy that the Presidential Election is like the World Series. One team can win the first game by 20 runs, but lose the next four games by one run per game. Even though the team that lost the series it is still possible to score more runs than the winning in the games played. Bush sought to lower taxes on Americans, much like Reagan and Kennedy. When looking at a map of the counties won by Bush in 2000, one begins to see an overwhelming majority of the country supported George Bush, not Al Gore. The counties won by Al Gore were more densely populated and were in greater need for government subsidies. The counties won by Bush wanted to keep more of their hard earned money, and not have to pay for someone else to get services that they themselves might not be able to afford.

Emotional Intelligence And The Implication Education Essay

In recent old ages companies begin to recognize the polar place of emotional intelligence and attach more importance on leader ‘s emotional intelligence development. Actually the emotional intelligence enables leaders better perform in the workplace. This essay will come to an apprehension of emotional intelligence on the footing of the writer ‘s sentiment. The first portion of the essay includes the history of emotional intelligence, its definition and the dimensions. The 2nd portion of the essay will show the deduction of emotional intelligence in service operation leading. Cardinal words: emotional intelligence, service operation leading, better public presentationIntroductionEmotional intelligence has been one of the most popular Fieldss to be developed in educational and psychological communities over the past few decennaries. Evidence suggested that cognitive ability was non sufficient for the success of a service operation leading. Particularly in today ‘s society, challenges and competitions coexist, companies call for invention and reformation. In such a complex environment, service operations leading is of critical importance in footings of service organisational public presentation for every individual service organisation. Meanwhile, the strength of the service operations leading has a close relationship with emotional intelligence. Leaderships could score high on traditional intelligence trials yet do ill in other countries in the workplace such as societal dealingss and self-assessment. Therefore, for a service operational leader, it i s ineluctable but practical to beef up emotional intelligence every bit good as to heighten leading.Historic Development of Emotional IntelligenceEqually early as in 1920, the Columbia University professor EL Thorndike foremost proposed the construct of societal intelligence. He stated that people with high societal intelligence â€Å" has the ability to understand and pull off others, and can move sagely when constructing relationship with others. And in 1926, the first intelligence trial named George Washington Social Intelligence Test was released to the populace. The trial inquiries included placing the emotional province of the characters in the image and judging the jobs in the interpersonal relationship, etc. However, in the following few decennaries the attempt in this field made by the psychological community paused down because most of them attached more importance on the research of IQ trial ( the ability of mathematic, logic, linguistic communication and spacial ability ) which assumed to make up one's mind one ‘s learning ability and farther influence the development of work public presentation in the hereafter. Until 1983, Howard Gardner ‘s Frames of Mind: The Theory of Multiple Intelligences introduced the superb thought of â€Å" multiple intelligences † that included both interpersonal intelligence which is â€Å" the capacity to understand the purposes, motives and desires of other people † and intrapersonal intelligence which Gardner defined as the capacity to understand oneself, to hold an effectual working theoretical account of one ego and to utilize such information efficaciously in modulating one ‘s ain life, to appreciate one ‘s feelings, frights and motives. In Gardner ‘s position, traditional types of intelligence, such as IQ, fail to to the full explicate cognitive ability. He believed the definition of IQ which focused chiefly on mathematic and linguistic communication demand to be well modified because IQ merely has a high positive correlativity to school trial public presentation ( the higher IQ, the better prep public presentation ) . However, IQ does non hold important relation to other facets such as the work public presentation, feelings or life satisfaction. Gardner added several intelligences in the thought of â€Å" multiple intelligence † , including music, athleticss, self-assessment and the ability to understand others. It was the last two intelligences that made the construct of societal intelligence one time once more became extremely valued by educational and psychological communities. However, the construct of emotional intelligence was non introduced until a summer ‘s twenty-four hours in the confab between two psychological science professors, Peter Salovey, now dean of Yale College and professor of psychological science at Yale University, and John Mayer, now professor at the University of New Hampshire. They were speaking about the cognitive and emotional research and discoursing a politician who was smart but acted dumb, which led to the decision that â€Å" smart determination doing requires more than the mind as measured by traditional IQ † . Later they focused emotional intelligence on the abilities to comprehend and utilize emotions as portion of thought. The 1 who really made the term emotional intelligence out of academic circle and be good accepted by the populace as a day-to-day used term was Harvard University professor Daniel Goleman and his book Emotional Intelligence which was the best seller around states. His sentiment set off a haste to emotional intelligence globally. Goleman discovered that one ‘s emotional intelligence has an imperative impact on his public presentation in the workplace emotional intelligence either as an employee or as a leader and as the place gets higher, emotional intelligence ‘s influence gets greater. In add-on, emotional intelligence ‘s impact is even more obvious on certain types of work such as selling, gross revenues and client service.What is Emotional Intelligence?Mayer and Salovey foremost defined the term Emotional Intelligence by simply concentrating on perceiving and modulating emotion without believing about feelings. Then they reviewed and refined their earlier definit ion, expanded its content as â€Å" the ability to comprehend and show emotion, assimilate emotion in idea, understand and ground with emotion, and modulate emotion in the ego and others † Goleman ( 1998 ) described emotional intelligence as a individual ‘s self-awareness, self-confidence, self-control, committedness and unity, and a individual ‘s ability to pass on, influence, novice alteration and accept alteration There exist many different apprehensions of emotional intelligence by different psychologists. These are emotional intelligence definitions from two governments. Even though the definitions were expressed in different words, they are similar to some extent that emotional intelligence is the ability to measure and pull off one ‘s ain emotional behaviour while able to comprehend and understand other ‘s emotions. Finally is the ability to pass on and influence others through a good and close relationship. In the undermentioned portion, I will discourse my understanding on emotional intelligence in footings of five dimensions proposed by Goleman.Dimensions of Emotional IntelligenceEmotional intelligence is a set of competences and personal traits. These accomplishments contribute to a individual ‘s ability to pull off and supervise his or her ain emotions, to right estimate the emotional province of others and to act upon sentiments ( Caudron, 1999 ; Goleman, 1998 ) . H armonizing to Goleman, my apprehension of the term â€Å" Emotional Intelligence † includes five dimensions: Self-awareness Self- consciousness is the ability for us to research our single personalities, behaviour, beliefs and value systems. Because we have different reactions to the external environments, so when we assess our emotional behaviour or feelings, we will compare our current behaviour to our ain criterions and believes to derive a better consciousness of ourselves. It is the anchor of emotional intelligence ( Goleman, 1995 ) . Self-awareness may include assurance and independency. Being confident and independent, a individual can be self-asserting and responsible to do determination. A feeling of assurance and independency besides enables a individual to hold the capacity to cover with unexpected challenges and issues. Self-regulation Self-regulation is the ability to believe before moving and command negative urges and tempers in cheque. It can besides be thought of as the successful integrating of emotion and knowledge ensuing in appropriate behaviour. Self-regulation, besides known as self-management, includes facets such as keeping criterions of honestness and unity ( trustiness ) , taking duty for one ‘s public presentation ( conscientiousness ) , being comfy with fresh thoughts and attacks ( invention ) , and managing alteration ( adaptability ) . As for adaptability, John Mayer and David Caruso commented that â€Å" Manager who can believe about emotions accurately and clearly may frequently be better able to expect, header with, and efficaciously pull off alteration † . Motivation Motivation is the emotional inclination steering or easing the action toward a coveted end and motive can arouse, dominate and support certain behaviour to accomplish ends. It ‘s the indispensable and important component in puting and achieving ends. Optimism is the imperative constituent of motive. It is non about believing everything will be all right without attempt. Optimism is more about the emotion covering with danger and prehending chances for the organisation. When covering with challenge, a leader should be positive and actively happen out other ways to defuse the crisis. It is non sufficient for a leader to work out troubles with an optimistic attitude. At the same clip, a leader should be sensitive plenty to delve out the chance brought by the challenges and take advantage of them to accomplish enormous success. Empathy Empathy is the apprehension of the feelings of others, their concerns and demands, feelings, positions. It can be broken down into seeking apprehension, development of others ‘ abilities, leveraging diverseness to let new thoughts and chances to be heard, and being politically cognizant of a squad ‘s demands and power construction ( Goleman, 1998 ) . Empathy is the ability to set ourselves in person else ‘s places ; to see the universe through those who are different from us. ( Obama ) Empathy is closely related to compassion, but non sympathy. It requires you to see the universe from another individual ‘s position and acquire emotional information about them and their place. By roll uping and analysing information about other people ‘s feelings, you are able to better understand them. Social accomplishment Social accomplishment is indispensable to emotional intelligence. It is the ability to ease interaction and edifice relationships with others. Leaderships have to acquire along good with other people in the workplace, bring oning interesting responses and act uponing others with your ain personal appeal. Good societal accomplishment enables leaders to cut down struggle and increase engagement or aid in obtaining information or completing undertakings. These are five dimensions in emotional intelligence and their constituents and deductions in my apprehension. Following I will travel deep into the significance between emotional intelligence and service operations leading.The Implications for Service Operations LeadershipIn order to exemplify why emotional intelligence is importance to serve operations leading, two instances will be displayed to show the polar function emotional intelligence drama in the leading.Case oneMany Australian fire services are predominated by â€Å" bid and control † operational leading. Because the Fire Service ‘s primary function is for the protection of life and belongings. For this, the appropriate direction manner is ‘command and command ‘ . Under such leading manner, the balance between â€Å" undertaking focal point † and â€Å" people focal point † is broken. More attending is paid on undertaking focal point instead than people. Fire service employees feel und ervalued, unmotivated and suffer low morale because leaders ignore the fact that â€Å" undertaking † is achieved by people even though it is more of import. The impact of this state of affairs is that big per centum of employees are detached which means that they merely want to complete the minimal work so that they would non be laid out, stated in a recent study by the Gallop Poll. A leader without emotional intelligence might take to this circumstance. The leader without important emotional competences such as empathy, self-assessment, societal accomplishments or flexibleness is incognizant of the importance of balances the two undertakings. This sort of leader can non be effectual in decision-making or mission-assigning. Fortunately, merely 3 % of the exigency response activities are fires and exigencies, which mean the other 97 % of runing leading can be flexible and emotional to accomplish effectual direction. Besides leaders who have better developed emotional intelligence will be much more effectual in winning the Black Marias and heads of employees. After recognizing the challenge of uneven balance, Fire Services wage more attending to leaders ‘ emotional intelligence. Leaderships began to demo consideration to the fire new combatants come ining the fire service. The new entrants normally come from diverse backgrounds, ages, educational degrees and nationalities and have different believes. Be empathy and seek to understand the employees ‘ state of affairs can take to shut relationship between leader and employees.Case TwoFrank Sims was a leader in Roadway Express Inc. and he worried about the increasing harm job on lading procedure and during the transit would impact the relationship with clients. In light with the current state of affairs, Sims recalled a workshop on emotional intelligence and realized that the stevedore and drivers should understand how of import lading t he trucks was for their company. The other twenty-four hours, he called the senior transit director, the leader of one of the company ‘s most of import clients to acquire aid in videotaping and employee interview. All these stuffs were used to assist the Roadway Express employees to hold a to the full understanding about the whole concern procedure between the company and the client, the concern theoretical account and concern mission. The stevedores and drivers were impressed and they began to hold a good appreciation of the function they played in the concern procedure. They became more cautious and serious when burden and transporting. Because the services provided by service companies are intangible, they can non be felt or touched. As a consequence, it is even more hard for employees to recognize how of import their public presentation will be in the concern operation system. Sims put frontward an first-class thought to mobilise the enthusiasm of the employees and do their company better off. They do so by utilizing their emotional intelligence to make an ambiance in which people want to make and be their best. High emotional intelligence aid service operation leader to transfuse followings a sense of ends and the importance of the undertaking, stress enthusiasm, flexibleness and organisation individuality. Other benefits include: Leaderships with high emotional intelligence in service organisation may frequently be better able to expect, get by with and efficaciously manage alteration in the environment full of uncertainness and revolution. This type of leader can set themselves harmonizing to the environment, will non panic and quiet down rapidly, particularly in the scenes covering with client ailment and service recovery. Leaderships who do non hold high emotional intelligence or are unwilling to develop it might hold some troubles in set uping relationships with their foremans, co-worker, subsidiaries and clients. As being a leader, it calls for the ability to animate, to actuate, to develop subsidiaries by naming their development demands and to promote behavioural alterations ( Velsor, et al.,2010 ) . Emotional intelligence enables a leader to place and analyse ain strength and failing, why he is the manner he is and come to understand the influence on people around ( Dijk and Freedman, 2007 ) ( Velsor, Mccauley & A ; Ruderman, 2010 ) .DecisionA leader in service operation organisation has to hold DIJK, C. F.-V. & A ; FREEDMAN, J. 2007. Distinguishing emotional intelligence in leading. Journal of Leadership Studies, 1, 8-20.

Shoe-Horn Sonata and Changi – Distinctly Visual Extended Response

The distinctly visual is able to shape perception and meaning of concerns and experiences within the texts Shoe-Horn Sonata and Changi: ‘Seeing is believing’. The use of techniques in both texts allows the audience to understand the effects of war on the individual and the impact of the experiences encountered. The Shoe-Horn Sonata is a play by John Misto that gives an insight into two lives of two female prisoners of war in World War 2. The play explores terrible events associated with prisoners of war and follows the friendship of the two women Bridie and Sheila. Truth, honestly and candour is the central idea of the play. The idea of truth, telling the truth and recognising the truth is located in the interrelationship between the two women during the war. An example of this is when Sheila reveals her secret of ‘giving herself up to a Jap’ to save Bridie which has been kept hidden since the war. In the scene, Misto uses a combination of techniques such as lighting, music and sound to convey emotions from the audience as Sheila tells her story. The scene concludes with both characters isolating in separate spotlights and the music plays to the audience as the scene ends with tension and suspense. This then shapes the perception and meaning of concerns and experiences to make the audience think of the interrelationship between the two women and the heroic deeds of women during the war. Another technique which allows the audience to understand the effects of war and how it shapes perception and meaning of concerns and experiences is the use of visuals such as projected images. These projected images are use throughout the play to reinforce the ideas being presented and to convey to the audience a sense of reality. An example would be when projected images of ships burning in Singapore Harbour, the Japanese invasion and the horrors of war for women and civilians. This then highlights the memories of war and the atrocious ways during the war which shapes the perception and meaning of concerns and experiences of war. Projected images can also be accompanied by music and sound effects. Together it enhances the play’s impact helping to convey the emotions of the characters and the dialogue they are acting out. Songs are also used ironically within the play, which helps to create tension and to reveal the full extent of the horrors of the unfolding drama. This is demonstrated in Act1, where the patriotic English song ‘Jerluselum’ is reaching its crescendo, scenes of Japanese invasions is juxtaposed on the screen behind Sheila and Bridie. The ironic effect of the patriotic, riumphal song juxtaposed with scenes of utter defeat creates an extra sense of sorrow in the minds of the audience, and helps to recreate the scene in their mind. Together these two techniques shapes the perception and meaning of concerns and experiences of war. Nevertheless, the Australian Television Episode ‘Seeing is Believing’ of Changi is able to shape perception and meaning of concern and experiences through the use various techniques. Changi is about the stru ggle of the Australian prisoners of war. It mainly focuses on six young Australian men giving an insight of each character’s deepest struggle within the camp, with the main focus on David Collins. Like Show-horn Sonata the theme power and atrocities is evident in Changi The theme atrocities of war can be defined as the quality of being shockingly cruel and inhumane as an effect of war. Together both the theme of atrocities and power has been expertly utilised within John Doyle’s Changi episode ‘Seeing is believing’. Within the episode, power is demonstrated through the Japanese people. In a particular scene a Japanese Lieutenant is shown standing on a pedestal stating the rules of the camp to the POW’s. The Japanese Lieutenant states, â€Å"Any man who tries to leave will die, any man who steals food from the Chinese will die, any man who makes trade will die! † Power is portrayed through this quotation by the use of descriptive language, also the positioning of the Lieutenant in comparison to the POW’s signifies that he is in a higher position. Whilst the Japanese Lieutenant states the rules, the camera focuses on a close up shot on his face which remains dominant and strong, the camera then cross cuts to a close up of the POW’s who look afraid and weak. The use of this technique emphasises the superiority the Japanese people contain over the POW’s which then shapes the perception and meaning of concerns and experiences of war. Although it may seem like Changi is all about the characters but in one sense it is about the historiography. This is evident throughout the play including the flashbacks to the past and present which juxtaposes the old and young David. The scene shows David’s past and present thoughts and the experiences that he faced during the war which then conveys this emotion of sympathy to the audience. Conclusively, distinctly visual is able to shape perception and meaning of concerns and experiences within the texts Shoe-Horn Sonata and Changi: ‘Seeing is believing through the use of techniques such as lighting, music, sound, visuals, camera shots and flashback/forward. The use of these techniques then allows the audience to understand the effects of war on the individual and the impact of the experiences encountered.

Basic Spanish Adjectives of Emotion

Basic Spanish Adjectives of Emotion Talking about emotions in Spanish isnt always simple. Sometimes discussion of emotions involves using the subjunctive verb mood, and sometimes emotions are expressed with idioms using the verb tener. That said, Spanish frequently uses adjectives to express emotions much as English does. Here are the most common adjectives of emotion, along with their usual meanings, with a sample sentence for each: aburrido (bored) - Me gusta escuchar mà ºsica cuando estoy aburrida. I like to listen to music when I am bored. enojado (angry) - Muchos estaban enojados con el gobierno. Many were angry with the government. feliz (happy) - No creo que uno pueda tener una vida feliz sin algunas reglas. I dont think one can have a happy life without some rules. nervioso (nervous) - El chico nervioso temblaba como una pequeà ±a hoja. The nervous boy was trembling like a little leaf. preocupado (worried) - Las madres estn preocupadas por la epidemia de dengue en la regià ³n. The mothers are worried about the dengue epidemic in the region. tranquilo (calm) - Estamos ms tranquilos por haber recibido una explicacià ³n satisfactoria. Were calmer for having received a satisfactory explanation. triste (sad) - Toda la pelà ­cula es triste. The whole movie is sad. Keep in mind, as in the examples above, that the adjectives of emotion must agree with the nouns (or pronouns) they refer to. Also note that some of these words can vary in meaning somewhat depending on whether they are used with ser or estar. Note also that it is common to express emotions in ways other than with adjectives. For example, enojarse is a verb meaning to get angry and preocupar is a verb meaning to worry, and both of those are frequently used when talking about those emotions. Also, the verbal phrase tener miedo is by far the most common way to express fear. Although there is an adjective, asustado, meaning afraid, it is more common to use the tener phrase when describing how a person feels.

Discuss what Rob Nixon calls slow violence. Essays - Articles

Discuss what Rob Nixon calls slow violence. Essays - Articles Take-home exam SANT285-3 Current Anthropological Research: Anthropology of the Environment Spring 2019 Candidate number: 184 Discuss what Rob Nixon calls "slow violence." In addition to Nixon, use at least ONE other author from the course. This essay explores the term "slow violence" coined by Rob Nixon. Discussing how it plays an important role in explaining the difficulties we have of understanding ecological and natural problems. How reporting environmental problems involves many difficulties, and the importance of contrasting the differences connected to violence. Emphasizing on the humans most affected by the various changes the planet is experiencing, where conspicuous individuals actively try to misguide. Aspects of time and place disoriented trough postponed effects. Further will the understanding of our worlds condition be examined, how our perspective on nature is evolving and some common implications about the subject. Possible shift in our interests to look after our weakened environment, discussed around Bruno Latour's article politics of nature. In addition will we explore some similarities natural issues have with battle and conflict. Slow Violence Humanity has become more connected the last few decades , through technology heavy devices and the world wide web . Instant communication and access to information have made us less committed to our geographical location, and more worried of other locations. Our ring of concern has widened, perhaps because we understand it will eventually affect us equally. And perhaps we think it can escalate, either way are we starting to tackle complex problem s in the environmental field . One of the more subtle problems we have to work with is how to exhibit issues involving nature, and displaying them to the public. A professor named Rob Nixon is discussing the many problems involving humans and nature, in which he came up with the term "slow violence". Nixon describes "slow violence" as " violence that occurs gradually and out of sight, a violence of delayed destruction that is dispersed across time an d space, an attritional violence that is typically not viewed as violence at all . Violence is customarily conceived as an event or action that is immediate in time, explosive and spectacular in space, and as erupting into instant sensational visibility " (Nixon 2011: 2). C limate change is as good as any place, to start illustrat ing the term "slow violence". D isruption of earth cycles caused by humans, at hastened speeds , throwing the planet out of balanc e . But the changes we see and experience are incremental and locally bound in which we need accurate data and numbers to measure and detect the differences. However when these numbers change, they don't make the news by default and when it does get reported it gets faint attention. Sure enough, a five percent increase in the CO 2 content will hardly affect anyone and is why some people don't bother with it. But a five percent tax increase will affect people by the size of their wallet. It is more immediate and direct, it will happen, and it will affect living people. The thought of someone taking your money makes you impassioned, but what to think when we are all collectively destroyi ng our planet in different ways , all robbing each other of our future environment. It's hard to imagine earth to be sensitive enough to feel the presence of human beings. One can foolishly think that if we are disturbing the balance , it must be miniscule. Which it was in the earlier days of humanity , when fire was firstly being introduced . B ut when the accumulated human combustion exceeded what nature could absorb , then the "slow violence" of climate change was initiated . The time perspective of "slow violence" is showing to be problematic. The concept of delayed destruction is not as entertaining as scientists would have liked it to be. Displaying it in today's hysterical news format is difficult , because of the disconnectedness to time and place (Nixon 2011) . When using decades as time unit and earth as the location, the news aspect gets largely diffused . The lack of vis ual evidence and the fact that one can't physically touch the thing that is being discussed can feel

This Holiday Season, Thank a Trucker!ÂÂ

This Holiday Season, Thank a Trucker!   As you sit down to enjoy some much-deserved time off this holiday season, remember there are a few industries, like trucking, that never take a break. While you’re with your family and friends, there’s a whole fleet of long-haul drivers who won’t get the chance to be home for the holidays. Here are three things not to forget:Santa Didn’t Deliver Your Gifts- a Trucker DidIt’s easy to forget where our goods come from and how they get to us. But almost anything you’ve ever bought- food, clothes, toys, electronics- were probably trucked in to your local stores. We’d have very little if it weren’t for truckers.Truckers Can Be Highway AngelsTruckers know how to survive on the road, and they are often seen helping others reach their destinations safely. Whether that means helping to change a tire or pulling off a roadside rescue, truckers frequently put others’ safety first.Truckers  Make Our Lives EasierWe wouldn’t sur vive a minute driving long-hauls, showering in rest stops, and spending so little time at home with our families. It’s not a job for everyone. And while some do truly enjoy being on the road, it’s still a sacrifice they make to keep our economy flowing.This holiday season, be sure to raise a glass to all the men and women who spend their time driving our groceries and gifts around.3 Reasons to Thank a Trucker

Childhood Glaucoma and the Nurse's Role Research Paper

Childhood Glaucoma and the Nurse's Role - Research Paper Example Glaucomas are majorly classified into two classes depending on the angle that the iris of the eye forms with the cornea at the anterior chamber of the eye. The two classifications are open-angle and closed-angle glaucoma. They may also be divided into primary types or secondary types. Childhood glaucoma is a very dangerous disorder due to the fact that the child may develop blindness and other eye complications if at all the condition are not corrected early. To suffer blindness at such an early age would make life difficult for the child. It may also make the life of the parents difficult as they attend to the child. Such a child requires massive care from the nurses of health institutions. The nurses also have a role of teaching the care principles to the parents or siblings of the affected child. My discussion will illustrate the disease process of glaucoma. I will then analyze the management measures directed by the nurses to aid in the recovery of the child, or to assist the chi ld lead a normal lifestyle. The disease process The optic nerve is responsible for transmission of visual images from the eye towards the brain. These contribute to perception of images by the brain. In glaucoma, components (axons) of this nerve are destroyed. They result in the death of the cells of the ganglions of the optic nerve. This in turn causes atrophy of the nerve. The result is that images are not transmitted to the brain for perception. This explains the vision loss in patches. There are many conditions causing the destruction of these neurons, however, the commonest cause is an increase in the contents of the eye. This is termed to as an increase in the intraocular pressures (IOP) of the eyes. Increased IOP may be due to obstruction of secretions of the eye or inhibition of flow. The major secretions of the eye are the aqueous humor and the vitreous humor. Physical injuries and congenital causes play a role in the obstruction of flow. The commonest congenital form of gl aucoma in children is referred to as Primary Infantile Glaucoma also referred to as congenital glaucoma. In this condition, there is hindrance to the passage of a secretion the eye referred to as aqueous humor of the infant or child. This raises the IOP with a possible damage of the optic nerve. This causes patchy blindness in the child or infant. Statistics reveal that the incidence of affecting one eye is 40% while in both of the eyes it is 60% (Merck Manual of Diagnosis, 2010). Primary infantile glaucoma may occur in infants following traumatic events or after surgery involving the ocular structures. Signs and symptoms The primary symptom in a child with infantile glaucoma is the swelling of the eye beyond its normal size. This is because of thee the IOP cause stretching of collagen fibers of the sclera of the eye. The infant or child affected experiences intolerance to bright light (photophobia) and tearing. The cornea of the eye becomes thin. It is normally about 12mm. The corn ea of the eye may also be cloudy. If the condition is not given urgent medical care, the cloudiness may progress, the optic nerve will be destroyed and patchy blindness occurs. Surgical intervention is the cardinal correction measure. Diagnosis: role of the nurse Early diagnosis of the condition is very important in children because some children have the condition without the parents

S6W1Dqs 1256 Assignment Example | Topics and Well Written Essays - 1000 words

S6W1Dqs 1256 - Assignment Example In addition, due to participation of other players in such efforts, there is likely to be a fear on one side of negatively affecting the other hence long-term strategies may not be viable (Carlsnaes, Risse & Simmons, 2012). As a result, the nations have always held the belief that the uncertainty created by the stated factors may hinder the progress of their peace-keeping missions, for instance, and hence the need to have short term goals as the situation is being monitored. However, this might hinder their efforts of nation building in the affected countries because it is through long term and realistic goals that such efforts may be effective. There is need for a more unified approach in tackling this issue so that peacekeeping and nation building in the identified conflict zones are highly prioritized for long-term sustainability. A2. According to the author, ‘fungibility’ of force refers to the ability of a country’s military force to peacefully influence othe rs. This can be through the winning of battles with other military forces or through indirect influence to decisions that are bound to be made at international levels to their favor. According to him, this ability may have great benefits compared to forceful use of military power. There are two effects of this ability according to the writer (Art & Waltz, 2004). First, the military influence of a country has a ‘spill over’ effects that might influence policy making to its benefit. Secondly, having a strong military asset base and therefore superior force may be of great importance to a country in terms of conflict resolution. This is because the country’s bargaining power is enhanced because of its perceived power. Art &Waltz (2004) therefore have held that just like in the economic sense, currencies may have different values, military power can also be wielded in a peaceful way to enable nations achieve their aspirations. By using the analogy of flooding, they s tate that when military force is used in, say one battle, the other nations are likely to feel the effects of it by judging from the aftermath that may be characterized by destruction. Fungibility therefore is an important aspect that may determine a country’s effectiveness in handling conflict resolution. When nations look at their power in terms of fungibility instead of the number of enemies destroyed in battles, there is likely to be peace in conflict zones. This is because bloodshed that results in military operations spread a lot of animosity among the parties involved hence making it difficult for peacekeeping and reconciliation efforts. A3. The United States is an example of a nation that has been able to exert influence through its power assets across the globe. This is despite the observation by the writer in his ‘democratic peace theory’ framework that democratic powers are likely not to favor this position. By overcoming the challenges of the power ba lance doctrines, the United States has been able to survive this condition (Rosato, 2003). First, the US has a policy of forming a partnership with the other military powers. A good example is the Afghanistan war that it involved other countries like Britain. Even though the United States was the major power in the initiation of that war, the involvement of

Intelligent Systems Assignment Coursework Example | Topics and Well Written Essays - 3250 words

Intelligent Systems Assignment - Coursework Example The neural networks aid in the relationship of parameters of the tumor with the profile of temperature over the breast model. There is a comparison of the obtained relationship to the one obtained by an element software (Bradbury 2007). There is a possibility of determining the parameters of the cancer with a five and ten percent random noise. With ten percent noise, the estimation accuracy deteriorates for tumors which are deep-seated. INTRODUCTION Breast cancer in women is common making it an international concern. Every year about two hundred thousand new cases are reported. There is estimation that more than one million women are not aware that they have the cancer (Bradbury 2007). Infrared imaging is one of the conventional ways that were used in the detection of the cancer. Abnormal skin temperatures may be used as an indication of benign tumors and cancer. The objective of the neural networks is to develop a methodology to be used in the estimation of different parameters of t he cancerous tumor (Kings 1996). The report relate to breast cancer and the different neural networks used in the methodology estimation. Demonstration of the methodology is done by the use of a simple model, in the illustration of the details and the involved procedures. Various conditions of the cancerous tumor were used to illustrate the neural networks generality (Millburn 2000). The diagnosis of breast cancer is a significant medical problem in the real world. An important class of medical science problems involves the disease diagnosis. This is based on various performed tests upon the patient (Rockville 2008). When there is an involvement of several tests, the final diagnosis may be obtained in a difficult manner, even for experts in the medical field. This has given an increase, over a few most recent decades, to diagnostic computerized tools (Hill 2012). This are intended to help the physician in reaching a sensible conclusion out of data confusion. Much research has been d one on medical diagnosis of the cancer. A learning algorithm combines annealing logarithmic simulated with perceptron algorithm and an accuracy of almost one hundred percent is reported (Hagan 1996). Breast cancer is commonest cancer type in women. Men can also get breast cancer, but this accounts for a much lesser percentage of all diagnosed cases of breast cancer (Hill 2012). Atleast one in every eight women develops cancer once in her lifetime, that is, if they live upto the age of eighty five. More than a half of women diagnosed with breast cancer are fifty years and older. The majority of the rest are between thirty nine and forty years of age. Breast cancer can easily be treated if detected at an early stage (Hagan 1996). It can be treated successfully before it spreads out all over the body. Nine out of ten women diagnosed with cancer, live a minimum of an extra five years if their cancer is detected early enough. Once the cancer spreads to other parts of the body, it becomes difficult to completely treat it (Rockville 2008). The disease can be controlled using certain method of treatment if it has already spread to other parts of the body. Initially, breast cancer develops in the breast tissue, in the milk ducts and in the glands (Hunt 2008). This cancer type is still considered breast cancer, even if its discovery comes after

Synopsis Essay Example | Topics and Well Written Essays - 500 words - 2

Synopsis - Essay Example If the fitness center is able to provide highly trained fitness staff, they will be able to charge higher fee. There is little or negligible impact of the size of the facility on the fee charged by the fitness center because customers experience higher satisfaction if other offerings such as fitness training staff are of higher quality. There is a major different in the designing of a particular service as compared to the designing of a particular product. There are even differences in the factors that need to be considered while designing services. First, service designers need to understand that service is intangible in nature so it should be designed while keeping those factors in mind that impacts the customer’s perception of the quality of a service. The customers’ perception of the quality of a particular service is dependent on the timeliness of the service provided. This means that the service should be available to the customers when they need it and any delays may make the customer perceive that the service is of low quality. Furthermore, the service designer should even take into consideration the physical setting in which the service is being provided. The safety, security and the overall environment of the setting is of utmost important in making the customer’s feel that the servic e is of high quality. This factor should be given importance when designing services that includes lower labor involvement. Another important factor is the service providing labor and the way through which they provide the service. This factor should be given importance when designing services that are labor intensive. The term mass customization is used to refer to the procedure of developing products and services based on the needs of individual customers but at the same time charging them prices that are set for

The Ethical Dilemma of Maximizing Pleasure. Utilitarianism Dilemma Essay

The Ethical Dilemma of Maximizing Pleasure. Utilitarianism Dilemma - Essay Example My predicament provides quite a simplified and inaccurate version of John Stuart Mill’s principle of utility which states that actions promoting happiness or pleasure are considered to be correct whereas actions promoting unhappiness or pain are considered to be wrong (John Stuart Mill 330). According to Mill’s principle, my choice of going to Nuit Blanche instead of studying was the right one as I was able to maximize my pleasure. But, this situation is too simplistic and does not provide a moral argument for Mill’s principle. Let us consider the following thought experiment where a trolley is out of control and it is approaching five people who cannot escape the impact. Fortunately, you are next to a switch which could change the path of the train and save the five people. But, the other track is under construction and if you were to flip the switch, you would kill one construction worker. In this situation, Mill’s principle of utility would argue that s aving five people would result in maximizing the most happiness or pleasure and therefore it would be morally justified to kill the construction worker. Thus, the central idea of Mill’s principle states that the morality of an action is contingent upon its consequence. I believe that Mill’s principle is problematic because the notion of happiness or pleasure is subjective to every human being and this subjectivity creates problems when solving ethical dilemmas. In order to present my position clearly, I will first provide the benefits of Mill’s principle. I will then elaborate on some of the common objections and problems that his principle faces and demonstrate my issue with the principle and how its application fails in contemporary society. Mill’s Principle: Mill contributed to utilitarianism through reinforcing the view that individuals ought to take actions that produce the greatest happiness among people while keeping within reason. In contrast to o ther contributors to utilitarianism, Mill was of the view that the concept of happiness had differences qualitatively i.e. being directly proportional to intelligence of the individual. He argues that happiness is superior to contentment and one who experiences higher forms of happiness would not trade them for lower forms, â€Å"Few intelligent creatures would consent to be changed into any of the lower animals for a promise of the fullest allowance of the beast’s pleasures, no intelligence would consent to be a fool† (John Stuart Mill 21). He further argues that those who have experienced only the lower happiness are not in a position to objectively contribute to the question of which one is better (23). The gist of Mill’s principle is consequentialism; that actions are right based on the degree to which the greatest good for the greatest number of people is promoted. Benefits of Mill’s Principle: Mill’s argument of utilitarianism gives a yardsti ck to judge actions as either being right or wrong on the basis of the amount of happiness caused and to how many individuals. It thus can be applied in guiding actions that potentially raise ethical questions, where it can be argued that acting for the benefit of happiness for the majority of people is the right course of action; individuals should always choose to that which produces the greatest utility. While traditional consequentialism would seem to excuse any form of action as long as it produces pleasure, Mill’s principle is based on qualitative reasoning, establishing that there are higher and lower forms of happiness, hence sadist actions such as torture cannot be excused on however much happiness they cause to majority of people. Shortfalls and Objections

Synopsis Essay Example | Topics and Well Written Essays - 500 words - 2

Synopsis - Essay Example If the fitness center is able to provide highly trained fitness staff, they will be able to charge higher fee. There is little or negligible impact of the size of the facility on the fee charged by the fitness center because customers experience higher satisfaction if other offerings such as fitness training staff are of higher quality. There is a major different in the designing of a particular service as compared to the designing of a particular product. There are even differences in the factors that need to be considered while designing services. First, service designers need to understand that service is intangible in nature so it should be designed while keeping those factors in mind that impacts the customer’s perception of the quality of a service. The customers’ perception of the quality of a particular service is dependent on the timeliness of the service provided. This means that the service should be available to the customers when they need it and any delays may make the customer perceive that the service is of low quality. Furthermore, the service designer should even take into consideration the physical setting in which the service is being provided. The safety, security and the overall environment of the setting is of utmost important in making the customer’s feel that the servic e is of high quality. This factor should be given importance when designing services that includes lower labor involvement. Another important factor is the service providing labor and the way through which they provide the service. This factor should be given importance when designing services that are labor intensive. The term mass customization is used to refer to the procedure of developing products and services based on the needs of individual customers but at the same time charging them prices that are set for

Positioning Research Paper Example | Topics and Well Written Essays - 500 words

Positioning - Research Paper Example n any organization by providing increased convenience, flexibility and controlling the users as well as influencing their service delivery options being offered, such as easy mobile accessibility at any time. The positioning strategy statement will provide guidance and the commitment by providing unrestricted and multi-channel access paths to information’s to the members of the society. Further, the provision of operational coverage and service capacity with respect to iPhone and network delivery will be ensured (Ortnes, 2011). The organization, on the other hand, appears unique since it provides the commitment to the growth of the technological infrastructure that provide users with the freedom to work with the iPhone mobile device of their choice compared to other organizations. Positioning is a powerful tool in marketing that creates an image of the organization. Best business positioning doesn’t limit opportunities and choices. Some of the primary elements of positioning that the organization aims at include affordable prices of the iPhone that will enable customers to purchase without complaint (Kotler & Keller, 2012). However, the iPhone quality is expected to be high. In connection to this, as the rate of competition is gradually increasing, the organization is required to offer customer-friendly guarantees, return policies and warranties that are not being provided by other competitors. The organization is also expected to provide customized and customized services to the customers (Webster, 2011). The channel of distribution of the iPhone should be strategized. In consideration of the prices, quality, distribution, and services, the organization will automatically capture most customers compared to other organizations in a competitive environm ent. Having visited various places around the market, I realized that the majority of entrepreneurs in the field of marketing selling iPhone models were majorly selling the iPhone, 5c model. Through this, I

Service Improvement Essay Example for Free

Service Improvement Essay Abstract As the competition in the restaurant industry become more. Service quality becomes important to achieve the success restaurant. Service Blueprint is one of the methods that use to apply to improve the service system. The process of blueprint is a necessary tool that the restaurant can view all of process of the restaurant’s operation between the customer and providers. The paper aims to examine and apply to improve in the service processes of the restaurant by using the Service Blueprint to be the technique that used to understand customer service experiences. For the service blueprint design, an in-depth interview and a quantitative research method was used based on a customer expectation on the target customer who always to dining-out in the restaurant. The providing emphasize on value co-creation and design characteristics of service systems, and identifying the most important service system characteristics perceived by the customer, is the important way to improve the service. Keywords: blueprint, service, improvement, restaurant Introduction The trend of food and beverage industries in Thailand is growing in the positive direction because the customer behavior on eating out (Thansettakij Newspaper, 2012). Many reasons, hungry, social business and personal reason, affect guests to visit the restaurant. Whatever the reason, customers expect their dining experience to be positive (Ninemeier and Hayes, 2006). Developing high-quality dining experience (Rong and Jun, 2012) is the better way to create value of service to attraction (Sandstrà ¶m et al, 2008). Increasing market competition and growing customer service demands influence the organization to improve efficiency the service processes (Mascio, 2007). The good service process is the first for the restaurant to gain competitive advantage, to marketing success and to growing (Hee and Young, 2001). Restaurants that use the delivery of high service quality have the stronger competitive position (Kit and Ka, 2001). Customer Satisfaction and Customer Expectation The outcome of customers’ evaluation of a service is the satisfaction that based on a comparison of the recognition of service delivery with their previous expectations. (Johnston and Clark, 2005). Thus restaurant need to understand the customers’ service expectations (Johnston and Clark, 2001:2005; Ford and Heaton, 2000), that is an essential for delivering greater service because they represent implicit performance standards that customers use in assessing service quality (Andronikidis et al, 2009). Understanding customer expectations performed an importance part for delivering the customer satisfaction. Customer expectations include two levels are desired expectation and adequate expectation. Desired expectations represented the customer wanted the service to perform that the service â€Å"should be†. While adequate expectations are the satisfactory performance that the service â€Å"will be† (Yen and Soe, 2010). Customer Experience and Service Process Services are the experience that depends on human and delivery system. Because of the growing of Service Business, the organization should move into the customer experience management that is importance to creating customer loyalty by creating meaningful and memorable. (Bitner et al., 2007). Experience can be determined as the aggregate and increasing customer awareness created during the process of learning about, obtaining and using a product or service (Jiang, 2008). Customer experience has been treated as embedded in service quality. It is also measured by comparing expectations before, and perceptions after the experience, or perceptions only, through different predetermined service attributes (Walter et al, 2010). Service process is the part of the customer’s experience creation. (Johnston and Clark, 2001:2005) That includes the human element (the people who interacting with customers) and the material production process (Ford and Heaton, 2000). The service process is a collection of activities that represents all of the steps over a period of time (Bitner et al., 2007). Service Blueprint There are a lot of techniques that used to develop the service delivery system for the guest experience. One of them is the service blueprint that is the method of process modeling that use to visualize, analyze, organize, control and develop service processes for improving the internal and external of organization (Gersch et al., 2011). Service Blueprint helps the organization to see the key operational, human resources, and marketing issues that offering the service experience for the customer, easily (Bitner et al., 2007). Dong and Shiang (2010) suggested the service system bird’s eyeview that shows all of the steps in the service process can guarantee the customer satisfaction. The workflow description helps the organization to watch out all of service parts that can provide to improve the failure points. Service Blueprinting is the process of creating the delivering service standard that shows the personnel and equipment required (Mascio, 2007). This method adapts for service innovation, quality improvement, customer experience design, and strategic change focused around customers as a highly effective (Bitner et al., 2007) and effectiveness (Hummel and Murphy, 2011). Drucker (1977) mentions the effectiveness as â€Å"doing the right things† and the efficiency as â€Å"doing things right†. Moreover this technique involves a description of the different process steps visually and in continuity, helping to define the steps at which the customer uses the core service and to identify the additional benefits that make up the increased product (Pires et al., 2004). Components of Service Blueprint Coenen et al. (2011) defines a service blueprint as â€Å"†¦visually displays activities by simultaneously depicting the process of service delivery, the points of customer contact, the roles of customers and employees, and the physical surrounding of the perceived process†. A typical service blueprint consists of five components (Bitner et al., 2007): (1) Customer actions: All of steps that show the customers’ activity. (2) Onstage/visible contact employee actions: Face-to-face actions between the customers and employees (3) Backstage/invisible contact employee actions: All of the employee actions, but the customer can’t see. (4) Support processes: All the tangibles that customers are exposed to that can influence their quality perceptions. (5) Physical evidence: All the activities carried out by individuals and units within the company who are not contact employees. Moreover, there are the actions that separated by diverse â€Å"lines† (Coenen et al., 2011; Gersch et al., 2011). The â€Å"line of interaction† separates the customer activity from the provider action, showing the direct interactions between customer and provider. Above the â€Å"line of interaction†, there are the activities, choices, and interactions performed by the customer. The â€Å"line of visibility† differentiates between the visible (onstage) and invisible (backstage) to the customer. Above the â€Å"line of visibility†, there are the actions and decisions carried out by front office employees. The â€Å"line of internal interaction† distinguishes between front office and back office activities. Support processes which are necessary to aid front office employees in delivering the service are carried out below the â€Å"line of internal interaction†. Research Method Regarding to the aim of this paper the research must examine and apply to improve the service process for service experience. For the collection of comprehensive and detail information about customer’s expectation in the service delivery process. First of all, In-depth interview was used to be the method to help on creating the questionnaire. The questionnaire was devised to measure customer expectations in term of quality of service of the restaurant. References Andronikidis, A., Georgiou, A.C., Gotzamani, K., Kamvysi, K. The application of quality function deployment in service quality management. The TQM Journal, 21/4(2009), pp. 319-333 Bitner, M. J., Ostrom, A. L., and Morgan, F. N., 2007. Service Blueprint: A Practical Technique for Service Innovation. Center for Service Leadership, Arizona State University. Coenen, C., Felten, D.V., and Schmid, M., 2011. Managing effectiveness and efficiency through FM blueprinting. Facilities, Vol. 29 Iss: 9/10, pp.422 436 Dong, S.C. and Shiang, L.Y., Combining Kano model and service blueprint for adult day care service — A case study in Taiwan, Service Systems and Service Management (ICSSSM), 2010 7th Drucker, P. (1977), An Introductory View of Management, Harper College Press, New York, NY. Ford, R. C., and Heaton, C. P., 2000. Managing the Guest Experience in Hospitality. Delmar Thomson Learning. Gersch, M., Hewing, M., and Schà ¶ler B., Business Process Blueprinting – an enhanced vi ew on process performance. Business Process Management Journal, 17/5(2011), pp.732-747 Hee, W.K., Young, G.K., Rationalizing the customer service process. Business Process Management Journal, 7 /2(2001), pp. 139-156 Hummel, E. and Murphy, K.S., Using Service Blueprint to Analyze Restaurant Service Efficiency. Cornall Hospitalty Quarterly, 52/3(2011). Jiang, K., New Service Development for Interactive Experience. Service Operations and Logistics and Informatics 2008 International Conference on (2008) G

A Change Of Nursing Management Proposal

A Change Of Nursing Management Proposal This report gives the thorough analysis of the current situation and an informed view of the future of Parkway Nursing Care. This report then provides a series of recommendations to close the gap between the current situation and desired future. This study aims to investigate the implications, forms of resistance, and stress which are present in the daily work of Parkway Nursing Care and the way they handle these occurrences, as well as the types of mediating processes which occur within relationship which produce confrontation and the way these help them to comprehend and transform their own work. The study concluded that problems, forms of resistance, and stress not only exist but also contribute to the reproduction of unequal relationships on the job and that these relationships occur between nurses and supervisors, home directors and auxiliary individual. Responding to this situation, nurses have been utilizing individual and informal resistance resolution. To avoid this resistance some collective resistance strategies suggest to overcome the resistance in Parkway Nursing Care. Profit and growth these two are the major drivers of any company strategy. All companies mainly focus on profit and growth. In Parkway also, the management focused on profit and growth and in fact it has achieved these through its outstanding leadership in spite of many challenges. The current size of Parkway, numerous awards and its reputation in the market demonstrate these achievements. However, as the pressure for growth continues, especially when the focus is not supported by right resources/facilities and well motivated staffs, there bound to be some chances of occurring certain problems hindering to the momentum of growth. This may affect the companys long-term performance. We cannot just go for profit and growth alone, but need lot of strategic thinking followed by implementation of the right plans through vital investments to meet the long-term objectives. It is important to have the right key people focused on these long-term objectives and also create a good image of the c ompany. Developing a rigorous execution plans and its successful implementation will bring good outcome. As part of growth development plan, a good management should always be concerned about the warning signals that come out from its survey results. The survey results shows the injuries, absences, turnover rate of staff and incidents per patients for the Parkway Nursing care between the 2000 to 2009. First of all the total number of patients increased slightly between 2000 to 2007.In 2000 there was total number of patients about 21,200 .This rose sharply to about 24,500 an increase 15.57% between 2000 to 2007. In 2009 there was sudden increase in number of patients by 4.98% .There was significant increases in number of patients in both years 2001 and 2009 .The number of patients went up by 5.19% and 4.98% respectively. It can be seen that there were significant changes in injuries per staff member, incidents per patient and certified absences per staff and others. The injuries, incidents, and absenteeism increased with the increase of patients in Parkway Nursing Care. On contrary , we can see that the increase of injuries, incidents per patient, absences of staff cause to turnover rate. Turnover and absenteeism are the withdrawal behaviors and work-related injuries are a significant problem in the nursing profession and are commonly attributed to the stressful nature of the job. The survey results indicate that many problems have developed while the organization was focusing on achieving its growth and profit objectives. Number of patients increasing but all categories shown decline. Costs associated with the problems exert pressure on profitability. Problem exacerbated by reduction in funding and increased documentation. All the above will make it difficult to meet stakeholders needs especially the venture capitalist. 3.PROBLEMS IDENTIFICATION As per surveyed the following problems has been identified in the Parkway Nursing Care. 3.1.Staffing : Parkway Nursing Care has been facing one of the challenging problem is staffing. The staff injuries, absences, turnover these are main problems in parkway Nursing care. The major sources of injuries to nursing care workers are lifting and moving patients and overexertion. The injuries problems will contribute the work-related absenteeism and turnover in Parkway nursing care. Turnover is the one of the issue impacting the performance and profitability of Parkway Nursing Care. voluntary or regrettable turnover that occurs when a nurse that the organization would like to retain chooses to leave their job. Losing critical employees negatively impacts the bottom line of Parkway nursing care in a variety of ways including that decreased quality of patient care, loss of patients, increased contingent staff costs, increased staffing costs , increased accident and absenteeism rates. Employees are then forced to work harder and sometimes longer hours to make up for the lack of a sufficiently s ized nursing staff. The Parkway Nursing Care facing another problem is hiring new employee .This was under scrutiny of Government requirement to hire skilled employee or registered nurse in nursing care industry. 3.2.Physical Demands : Standing or sitting, listening to the patient, family, other health care workers, pushing the beds, gurneys, and wheelchairs, monitor poles, laundry and trash containers doors, pulling beds, gurneys, and monitor poles. Objects from shelves such as linen, supplies monitors, laundry and trash containers and doors these are essential physical functions nursing care .The problem is nurses demand the mechanical equipment to lifting patients and move patients from place to another place in order to prevent stress ,injuries and heavy load .These demand impact the other job turnover .The parkway not willing to purchase mechanical equipment because of it is cost oriented. This will increase the input cost and impacting the profitability of parkway nursing care. 3.3.Documentation: The Parkway Nursing Care has been facing one of the problem was documentation. This was occurring due to Generation gap between old caregivers and young caregivers. It is the difference between the young and the old in priorities and perceptions. The younger generation is always quick to adapt to new situations. It is often the inability of older generation to accept the vigor ,vitality and extreme views of younger generation that leads to the generation gap and communication gap in workforce. This is one of problem is Parkway Nursing care due to this some of them uncomfortable with Electronic Documentation. In an age of rapid changes it is quite obvious that the gap widens , inevitably ending in conflicts. It is high time we accepted the need for an ideal society where the aspirations and views of both generations could be converged to make job more comfortable. Documentation is the mandatory thing in Nursing care industry. The government impose restriction on mode of documentation especially in the E-documentation.This leads to one of the problem in the parkway. 3.4. Focus on filling beds This is the economic problem in the parkway nursing care .The parkway is focusing at filling of beds in order to get profitability. But this may cause the problem to workforce in terms of patient care and reputation. This problem contradict the sales of parkway nursing care why because it affect sales down and also impact on profit of parkway and also reputation. So this problem makes the dilemma to management of parkway nursing care. These are the major problems impacting the performance and profitability of Parkway Nursing Care. 4. CHANGE MANAGEMENT STRATEGY Change management isnt working as it should. Both groups know that vision and leadership drive successful change, but far too few leaders recognize the ways in which individuals commit to change to bring it about. Top-level managers see change as an opportunity to strengthen the business by aligning operations with strategy, to take on new professional challenges and risks, and to advance their careers. For many employees, however, including middle managers, change is neither sought after nor welcomed. It is disruptive and intrusive. It upsets the balance. Senior managers consistently misjudge the effect of this gap on their relationships with subordinates and on the effort required to win acceptance of change. This leads to resistance in the organization. Resistance to change: Most people dont like change because they dont like being changed. When change comes into view, fear and resistance developed. Resistance to change is the action taken by individuals and groups when they recognize that the change may threat their interest. Resistance may be active or passive, overt or covert, individual or organized, aggressive or timid. 4.1 Forms of resistance: Psychological Resistance : The psychological Resistance can be fear of the unknown and fear of failure .No one can say precisely about the consequences of change, and this uncertainty builds up discomfort. The uncertainty and discomfort cause negative reactions among people and they are encouraged to resist change. The change may require advanced skill and abilities that may be beyond employees capabilities. In such situation, the employee may feel that his interests regarding jobs, power or status in an organization are at risk and this fear lead him to resist the change. Logical Resistance : The logical resistance can be of power and conflict, misinterpretation of change and not agreed with the impact of changes: Power and conflict comes from resistance to change also occurs when a change may benefit one department within the organization while harming another. Another reason is Misinterpretation of change. People resist change when they do not understand it. Such situation occurs when the proposed change is not consulted with the employees and supposed to be enforced as an order. People like to know what going on in their organization, especially if something is related with their jobs. When employees feel that the change would increase their working hours and duties and disturb but the benefits and rewards are not seen as adequate, they resist. Sociological Resistance The sociological resistance comes from group norms and disturbance in established pattern. Over a period of time, the members of a group develop understanding and interpersonal relationship. The group members resist the change when they believe that it will alter interpersonal relation and coordination among group. The employees and management are tending to develop a pattern of working. When they recognize that the proposed change can force them to modify their established pattern, they resist the change. 4.1.Resistance in Parkway Parkway staffs also have some type of resistance to change . Inadequate information, failure to accept the need for change ,communication problem ,untrained staffs , etc are the examples in case of Parkway nursing care. In Parkway one of the reason to resistance comes with respect to documentation. Government kept some restrictions on healthcare industry should maintain the record in the form of E-documentation. This leads to communication problem between supervisors and workers. This old care givers resists change because of they have their own perceptions and organizations are resisting this change because this change impacting the operating cost of organization in order to maintain old records .These problems demand the Parkway nursing care recruit the new employee and accompanying training programs have been increase compensation costs and Parkway mainly focuses on filling their beds. This needs high physical demands of staffs. So staffs always resist this attitude of management. Staffing problem is another reason for resistance. The shortage of enough staffs also leads to the high physical demands of current staffs. So they definitely resist the changes. Nurses are increasingly dissatisfied with staffing reductions at hospitals. They are overworked, and they often do not have enough time to maintain a high quality of patient care. This is a direct result of spending more time with paperwork instead being bed side with the patient and having too many patients to care for. The next reason is that the experienced staffs also resist changes, because they have to give training for the new staffs. This is an extra work to the experienced staff, so they resist the attitudes of the management. Most of the staffs may resist to any changes which may affect their work-life balance such as security, friends and contacts, money, freedom, pride and satisfaction. 4.3 Overcoming the resistance It is recommended that giving opportunities in change participation and involvement of staff to feel them ownership of the change. If staff understand the needs for change and what is involved they are more likely to co operate in that case management need to educate them and communicate with staff properly. Assess individual and teams leadership effectiveness and also provide feedback to determine individual strengths and developmental priorities facilitate a session with the executive team to review team profile. This will contribute increased awareness regarding individual and teams overall leadership effectiveness (strengths and gaps) and team dynamics. Individual and company objectives. Managers expect employees to be loyal and willing to do whatever it takes to get the job done, and they routinely make observations and assumptions about the kind of commitment their employees display. The terms of a job description rarely capture the importance of commitment, but employees behav ior reflects their awareness of it. Employees determine their commitment to the organization along Nurses of all stripes have the need for open communication with their nursing leaders. Many feel resentment when not told pertinent information. Communicate regularly with your nursing staff so that they feel assurance when they hear from their nursing leadership. Remember, communication works both ways so prepare yourself to listen attentively when engaged by your nurses. Never underestimate the power of a hand-written note to express your thoughts. Check to see if your older nurses know how to be plugged into technology to receive the full benefit of all electronic communications. Remind your younger nurses that instant feedback may not be possible on all issues and to patiently wait for responses to issues that arise. 5.Implementation Facilitating the growth and development of staff is an important nursing leadership function. Nursing depends on motivated nurses performing to their fullest potential. While many challenges face nurses in leadership positions, using nursing leadership strategies that motivate appropriately, communicate regularly and encourage effectively will ensure success for any nursing staff. 5.1.Creating Leadership Strategy The first step in formulating the leadership strategy is to review the business strategy for implications for new leadership requirements. This analysis usually requires a team of experts composed of some people who know the business intimately and others who are familiar with processes for acquiring, retaining and developing leadership talent. Beginning with the business strategy, the first step is to identify the drivers of the strategy. Drivers are the key choices that leaders make about how to position the organization to take advantage of its strengths, weaknesses, opportunities and threats in the marketplace. They are the things that make a strategy unique to one organization as compared to another and dictate where tradeoffs will be made between alternative investments of resources, time and energy. Drivers are few in number and help us understand what it is absolutely essential for leaders and the collective leadership of the organization to accomplish. 5.2.Recommended leadership style : Although many great nursing leaders emerged in the past ,most nurse were kept insubordinate positions .This subordinate has diminished as more nurse have learnt to apply their leadership skills to attain the ultimate goal of improved patient care. Nurses with leadership skills effect desired changes in the patients health patterns , in the medical treatment facility , in the nursing profession and in the community. With education ,training and practice, every nurse can develop the following leadership qualities. Professional Knowledge: Nursing involves knowledge in biology ,nursing science , social science , psychology and many other areas .Learn how to find and use appropriate reference materials and resource persons quickly and efficiently .Keep up with current nursing practices for validity ,reliability and applicability and share your knowledge with the peers and your subordinates. A positive self -Image :Leaders must be enthusiastic , dynamic and self-directed. They must be comfortable with themselves and act as role models to their followers. Assertiveness : Ability to state family and confidently and do quietly what you think to be right assertiveness enables a nurse to be professional. An understanding of human needs :The highest level on Maslows Hierarchy of needs its self actualization which is the need for individual to reach her /his potential through development of her . his unique capabilities .Nursing is often described solely in terms of tenderness , love, devotion and similar qualities that are generally associated with mothers and angels. Qualities That a nurse Needs :Nurses are the only healthcare professional dealing with hospitalized patients 24-hours a day. Nurses provide expert , skilled care when patients are acutely ill. Nurses also work outside the hospital settings in many different roles , including health promotion activities ,health lifestyle practices and disease prevention People skills are essential , along with a sincere desire to help others. Leadership is another necessary .This includes organization and management skills ,good work ethics , and inner calm in the face of emerges .In our technologically advanced society computer skills , manual dexterity and the ability to operate various equipment are important. Let us in mind that all the scientific and technological advancement cannot replace a caring nurses, professional competence and empathetic expertise .Her commitment on duty and selfless service make nursing a bole profession. 5.3.Leadership behaviors of home directors The company is going to be making some major changes from top-level management to operational level management. The top-level home directors have the ability to prioritize the work, time management, good decision making, and also have good communication skill. The top-level management always communicate with middle level management and middle level management communicate with bottom level management and vice-versa. In Parkway, there are different departments and all these departments have different home directors. The management should communicate with these home directors. The management sends all relevant information to these directors and these directors send messages to supervisors. Also they send back information to top management. In all organization, successful leaders typically develop largely by first learning to be good followers. The home directors should have the clear vision and mission about the organization. The management gives permission to directors to involve in th e decision-making and strategic planning. They should reduce employee dissatisfaction and actively involves in the effective process of delegation. The home directors should have more personal and active attitude towards goals. The home directors need to be continually engaged to co ordinate and balance to compromise conflicting requirements. The main jobs of home directors are planning, controlling, organizing and directing the activities. 5.4.Leadership behaviors of supervisors The middle managements act as a bridge between top-level management and bottom level management. In Parkway, supervisors are in the middle of staffs and home directors. The supervisors collect the instructions from the home directors and send to the staffs. They also collect feedback from the bottom level and send to the directors. The supervisors do this to create team spirit around him and near him. They also involve in certain quality improvement activities. Supervisors should be good listeners and also a good communicator. Finally supervisors should be an influence for others, work wise as well as ethically. And also should be a good motivator. The supervisors should mainly focus on encouragement, motivation, and communication. 6.Job stress in Parkway Over the past two decades, there has been a growing belief that the experience of stress at work has undesirable effects, both on the health and safety of workers and on the health and effectiveness of parkway. This particular concern has been expressed for the effects of stress on health-care professionals and, in particular, on nurses in Parkway nursing. The high turnover rates lend themselves to one of the stress-causing points in nursing, which is the very common experience of being short-staffed. Employees are then forced to work harder and sometimes longer hours to make up for the lack of a sufficiently sized nursing staff. Health care cost cutting is another factor contributing to this overwork problem. Enough nurses to fill the workload are often simply just not employed for financial reasons. 6.1.Sources of Stress The main sources of stresses that may be affected in parkway are environmental factors, organizational factors and personal factors. Environmental factors include economic problems, political problems and technological problems. Organizational factors comprised of task demands, role demands and interpersonal demands. Finally, personal factors include mainly family and personal relationships, earning capacity and personality problems. All these three types of stresses are existing in Parkway. These stresses will affect the job of staffs, management and patients. Some stresses are related with challenges; i.e. workload, pressure to complete tasks, time urgency, etc. Some stresses are related to goals, etc. In parkway, there are mainly three different types of stresses. Staffs cannot take time off when they need it. Some time they need some emergency time off due to personal problems. There is no contingency plan for these emergency cases. Most of the staffs have parents, children, etc. and they need to balance their family life with work life. In reality, the staffs do not get leisure time to get together with their family. There may be chances to develop stress in such situations. The staffs also have got high workload due to shortage of staff and more patients. This will leads to high physical demand of staffs and therefore stress for the staffs. The communication gap is one of the reason that causing stress to staff in the parkway and there is no coordination between staff with paper based documentation. When a new shift begins, they dont have much time to check on what happened in the previous shift. This communication gap will make conflict between the staff and also produce high stress to the staffs. 6.2.Stress Management plan Actions or situations that place physical or psychological demands on people over time will cause stress. Both physical and mental stress are required for normal and healthy growth and moderate amounts in the workplace can increase productivity. But if not managed properly, stress can eventually lead to burnout as well as to physical problems. In the workplace, one of the chief causes of stress is the feeling of inequity or unjust treatment. Effective stress management addresses employees both physically and mentally. Easy and economical treatment at the workplace includes provisions for music and physical exercise with suggestions for rest, diet, and meditation. Management can also reassign tasks and provide more flexible work schedules. Workplace stress is expensive because it can cause absenteeism, increased sick leave and medical costs, and high turnover rates. Parkway can give some relaxation programs to the staff like meditation, yoga etc. so that they can get relaxation. It helps people to reduce stress temporarily and also reduce the symptoms of stress. Few organizations have already established this for their staffs. We can also implement this in our organization. Another plan is biofeedback system. Conducting regular medical checkups to the staffs, their welfare The feedback provides the bio information of the staffs wherein the heartbeats, brain waves, etc. are measured. Parkway can coordinate some programs allowing sabbatical leaves to encourage stress relief and personal education. And also include some personal wellness program me . All these programs definitely reduce the stress of the staffs. Parkway can also provide counseling sections to the staffs. It will help to employee to cope up with difficult situations. It seeks to staffs mental health. Good mental health means that people feel comfortable about themselves, right about other people, and able to meet the demands of life. Counseling usually is confidential so that employees will feel to talk openly about their problems. Staffs can share their job problems as well as personal problems and reduce their stress through proper guidance. Some times the manager can do this counseling. Giving proper training to the staff is another way to effectively reduce the stress. For example, some staffs do not know how to use electronic machines, new technologies etc., and proper training to such people will help them a lot to reduce their stress. Always maintain a good communication with staffs as the communication controls the stress of the jobs. Having sufficient number of employees to work effectively will reduce workload stres ses. The management can also provide some leaves related with employee sabbaticals. Conducting welfare programs that reduces the stress of employees will be another approach. These are planes can be implemented in Parkway. 6.3. Summary In summary, the following are recommended to enhance the overall long-term performance of the Parkway: Recruit additional staff in workforce to reduce workload Mechanical lifting systems. Flexible time schedule. Electronic Documentation Training to staff for new software/ equipment Family outings/ social gatherings/ sports Performance based bonus Regular communications from top management to staff Feedback from staffs Personal wellness/ medical check up Counseling services 7.Conclusion It is recommended that the parkways management has been ambitious for profit and growth in the current competitive business model. For that They set some demanding goals for growth .The management should always be looking for better performances and changes necessary within the organization to meet the long-term objectives .This long-term gain may be possible by taking certain risks and through some short-term pain their earnings. This can only be accomplished with safety and security of its own employees which is the intangible asset of the company.

Students with Learning Disabilities Offered Success in College :: School Education Essays

Students with Learning Disabilities Offered Success in College Registering for college courses can be straining for even the most organized college student. Knowing which courses to take, and what order to take them in, can be more than confusing to the already over-stressed student body. This process is even more strenuous for students with learning disabilities. Registering for classes is just the beginning for learning disabled students. Kyle Turin, a freshman with Dyslexia, at Northeastern University is dismayed at the lack of attention he feels he is getting. Turin was diagnosed at a young age. He was never officially tested for a learning disability, but he was put into a specialized reading class until he went to high school. Kyle learned how to compensate for his difficulties but felt he slipped through the cracks in the system. â€Å"They (teachers) figured out in like sixth grade that I had missed a crucial part of my reading comprehension stuff that other kids did get. I was put into reading courses. But now that I’m in college, I’ll have a class of like 150 kids where the only basis of the class is the textbook and in-class lectures, so I don’t have the opportunity to compensate in class the way that I used to.† said Turin. Kyle Turin transferred to Northeastern University after his first semester at Hudson Valley Community College. â€Å"They asked me if I had Northeastern insurance, and I said no and they basically said I was out of luck. They said I had to contact my own insurance company and see if they covered the disability test that I would need in order to get extra attention through Northeastern. But my insurance company won’t cover it because I’m over 18 years old. † A learning disability is defined as any one of various conditions that interfere with an individual's ability to learn, resulting in impaired functioning in language, reasoning, or academic skills. The National Center for Learning Disabilities explains it as a neurological disorder that affects the brain’s ability to receive process, store and respond to information. Basically, among people with learning disabilities there is a noticeable gap between their level of expected achievement and their actual achievement. Doctors and professionals agree there is no way to pin-point any specific causes for learning disabilities. The NCLD says some possible causes may include heredity, problems during pregnancy or birth, head injuries or nutritional deprivation after birth, and exposure to toxic substances.