Corporate Social Responsibility Assignment Example | Topics and Well Written Essays - 2000 words

Corporate Social Responsibility - Assignment Example Therefore there is a need for good corporate social responsibility toward the customer given the fact that the organization products or services are made for the consumption of the customers/public and in the even whereby the customer fails to consume the products, there is the danger of the organization becoming irrelevant or redundant because it would no longer need to carry out any more production. Another interesting contribution that speakers raised in the seminar concerning customers as stakeholders which the organization must address when it comes to social responsibility were whether for public offices especially government and not for profit organizations have customers as stakeholders. 1.2 It also emerged that the process of winning customers is quite an expensive one and therefore losing the customers by failing to adhere to corporate social responsibility requirements is a major undoing for the organizations considering the fact that organizations must need to be genuinely concerned about the well being and the wellness of the customers. Indeed organizations must also be able t,o rise above short-term focus and foresee the situation in a long-term sense. 1.3 Speaker after speaker supported this view of thinking but some of the speakers opposed this contention arguing that the organization risks spending a lot...This, opponents argued, is in contravention of the reason why organizations exist. The opponents of corporates social responsibility argued that organizations and customer relations are modeled on a consumerism principle whereby each side tries to gain the most out of the other and therefore the customer is less concerned about the well being and wellness of the organization. The opponents wondered why therefore the organization should spend thousands or millions of dollars trying to please the customers.